![]() ![]() ![]() Question: I can’t insert (use) the M.2 drive into this frame.Īnswer: This frame is for the NVMe M.2 drives only. We recommend to ensure access of the air to the frame and not cover it with other objects. The internal electronics of the case as well as the drives are cooled by the cover. Question: The case cover heats up during operation.Īnswer: It is common for the cover to heat up, especially while intensively writing data therefore, heating is not a defect. Therefore, back up your data before starting the drive formatting. ![]() Weighing less than 2 ounces, the all-metal, shock-resistant enclosure is very portable. Notice! The formatting function always deletes the data. A good external hard drive is portable with fast transfer speeds. You will find this information in the disk manager located in the device manager. Question: The HDD is not visible in the system.Īnswer: Make sure the HDD is formatted. It is possible to connect it only to a PC/laptop with Thunderbolt 3 interface. Question: The frame is not detected by the operating system.Īnswer: Try connecting the device to another USB/Thunderbolt port (according to the frame type)Īnswer: This frame has a Thunderbolt 3 interface. ![]()
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